These Terms and Conditions apply to any person (“User”) making payments through the Razorpay payment gateway on the website https://pixelsafar.com for the purchase of digital photo content. By initiating a payment, the User is deemed to have read, understood, and accepted these Terms and Conditions.
1. Scope of Service
Pixelsafar is an e-commerce platform offering digital photographs for commercial, editorial, and personal use. Payments made via Razorpay are for licensed access to downloadable content, not physical goods.
2. Legal Compliance
Pixelsafar’s rights, obligations, and undertakings are subject to the laws of India and any applicable directives from the Government of India. Nothing in these Terms shall restrict Pixelsafar’s right to cooperate with law enforcement or regulatory authorities regarding any User’s activity on the website or payment-related information.
Pixelsafar reserves the right to disclose User details to third parties, including regulators or law enforcement, at its sole discretion, to resolve disputes or investigate complaints.
3.Payment Gateway and Transaction Flow
Pixelsafar uses Razorpay Software Private Limited to securely process online payments. Users may pay using:
- Credit/Debit Cards
- UPI
- Net Banking
- Wallets and other Razorpay-supported methods
All transactions are subject to authorization by the User’s bank or payment provider.
4. Purchase Confirmation
- A successful payment does not guarantee immediate access to purchased content.
- Access is granted only after payment verification and confirmation by Pixelsafar.
- Users will receive a confirmation email with download instructions or access credentials.
5. Server Issues and Duplicate Payments
If the website or Razorpay’s payment page experiences technical issues such as slowdown, failure, or timeout, the User must:
- Check whether their bank account has been debited before attempting a second payment.
- If debited, avoid duplicate payment and contact Pixelsafar at contact@pixelsafar.com with transaction details.
- If not debited, the User may retry the transaction.
Pixelsafar shall not be liable for duplicate or fraudulent transactions. No claims shall be entertained for such occurrences.
6. Data Security and Privacy
- All payment data entered via Razorpay is encrypted.
- Pixelsafar does not store card or banking credentials.
- Users acknowledge that internet-based transactions may be susceptible to hacking, theft, or misuse, and Pixelsafar has no control over such risks.
7. Card and Bank Account Details
Users agree to provide accurate and lawful debit/credit card or bank account details. By initiating a payment, the User confirms:
- They are authorized to use the payment method.
- Sufficient funds or credit are available to complete the transaction, including applicable charges.
8. Refunds and Cancellations
- Refunds are governed by Pixelsafar’s Refund Policy.
- Refunds, if applicable, will be processed to the original payment method within 7–10 business days.
- Razorpay’s processing fees may be non-refundable.
9. Support
For payment-related issues, contact:
- Pixelsafar Support: contact@pixelsafar.com
10. Amendments Pixelsafar reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date.